Terms of use

The Zenloria website presents a sports equipment shop (running, cycling, fitness and body care), guides, calculators, an automated assistant, and contact and sign-up forms. These terms set out the rights and obligations of the publisher and of users for all of these services.

The site is free to access, at any time, for anyone with an Internet connection. Connection costs are borne by the user.

We do our best to keep the site available but cannot guarantee it: it may be interrupted for maintenance, updates or a technical provider's outage, and such an interruption gives no right to compensation.

Creating an account is optional. You agree to provide accurate information, keep your password confidential and tell us promptly of any unauthorised use of your account. You are responsible for what is done from your account.

You can delete your account at any time by writing to zenloria.contact@gmail.com. We may suspend or delete an account used in breach of these terms.

When using the site, you must not in particular:

• post, through product questions or forms, any unlawful, abusive, defamatory or discriminatory content, or content that infringes a third party's rights;
• send unsolicited or automated advertising (spam);
• attempt to gain unauthorised access to restricted parts of the site, its servers or other users' data;
• disrupt the site, in particular through large volumes of automated requests;
• impersonate another person.

Forms are protected against automated submissions and rate-limited. We may moderate, refuse or remove any content that breaks these rules.

The guides and calculators (running pace, frame size, heart-rate zones…) are general information. They do not replace the advice of a doctor, physiotherapist or qualified coach. Before starting or stepping up physical activity, ask a health professional.

The automated assistant's answers are generated by artificial intelligence. They may be incomplete or inaccurate and are neither a contractual commitment nor personal advice. Only the product pages and the terms of sale are authoritative. Do not enter any personal data in it.

The Zenloria brand, logo, texts, guides, illustrations, visual identity and the site's code are protected by intellectual property law. Any reproduction, display or reuse, in whole or in part, without prior written permission is prohibited, except for strictly private use or a short quotation naming the source.

By posting a question on a product page, you allow us to display it on the site, with our answer, for as long as the product is presented.

The site may link to third-party sites (social networks, carriers, payment provider). We have no control over them and accept no responsibility for their content or practices.

We take care that published information is accurate but cannot guarantee it is free of errors. We are not liable for use of the site that breaches these terms, for interruptions caused by a third party or force majeure, or for damage caused by a virus or by the user's equipment.

How your personal data is processed, your GDPR rights and the use of cookies are described in the privacy policy, linked at the bottom of every page.

We may change these terms at any time, in particular to follow changes to the site or the law. The version that applies is the one online when you visit; its date is shown at the top of this page.

These terms are governed by French law. In a dispute, an amicable solution will be sought first; failing that, the French courts have jurisdiction, subject to the rules that protect consumers. Any question: zenloria.contact@gmail.com.